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Information for Patients

The Shoalhaven District Memorial Hospital is committed to ensuring you receive the best possible care and attention - whether you are a patient, family member or a visitor.

We know that being in hospital can be stressful for adults and children, and we aim to make your stay as comfortable as possible and to ensure that your needs are met.

Below is some basic information about your hospital stay. If you require further assistance when you are admitted, your ward staff will be happy to help. We encourage you to ask any questions and discuss any concerns that you have.

Meals

Meals are served at the following approximate times, with the exception of Children's Ward. Visitors and/or parents to Children's Ward should check with the ward for meal times.

  • Breakfast: between 7.45am and 8am
  • Lunch: between 11.45am and 12.15pm
  • Dinner: between 4.45pm and 5.15pm

with morning tea, afternoon tea and supper served at appropriate times.

Unfortunately there will be times when your food and liquid intake will be restricted because of medical conditions. Please understand that this is important. It may sometimes mean having 'nil by mouth' or alternatively ice only or clear fluids. As soon as your medical condition allows, you will be able to progress to full menu. We are sure our patients will enjoy the nutritious meals provided at Shoalhaven District Memorial Hospital.

Cafeteria & Coffee Shop

Cafeteria

The Cafeteria is situated on Level 1 of the main hospital building and is open from Monday to Friday from 8.00am to 2.00pm. A wide variety of food is available including hot meals, gourmet sandwiches and rolls. Salads are available in season. The Cafeteria also has a variety of drinks, confectionery, newspapers and magazines, and limited supplies for patients, including tissues, toothpaste, deodorant, etc.

The "Quick Fix" Espresso Bar

Situated near the Main Reception, the coffee shop is open from 8.00am to 4.00pm, 7 days per week. Gourmet sandwiches and salads are available together with toasted sandwiches, pies and sausage rolls. A large variety of delicious cakes may also be obtained from the coffee shop.

Food - After Hours

Is available from vending machines in the corridor near Medical Ward A and also outside Maternity Ward.

Smoking & Alcohol

All ISLHD hospitals and health facilities are smoke free, this means that patients, visitors and staff are not allowed to smoke inside any buildings or within the surrounding hospital grounds and car parks. 

If you smoke your doctor or nurse can give you nicotine replacement products to keep you more comfortable while you are in hospital.

If you want to know more about quitting or reducing your smoking ask your GP or call the Quitline.
 
Patients and visitors are reminded that drinking alcohol is not allowed on ISLHD Health premises. For more information speak to your nurse or doctor.

Flowers

Flowers are restricted in some wards - please check with your ward staff and let relatives or friends know if flowers are restricted or not allowed on your ward.

Due to risk of infection, no potted plants are allowed in patient wards.

Televisions

A ceiling-mounted television monitor is provided at each bed. The television is connected to a hand-held console at your bed.

To activate the TV you should contact staff on your ward and complete the appropriate form. A fee will be charged.

Pharmacy

Hours:

10:30am - 1:00pm, 2:00pm - 4:30pm   Monday - Friday

Closed public holidays

Library

The Shoalhaven District Memorial Hospital Library functions as an integral part of the total hospital service, providing an active and professional service in support of patient care, education and research needs.

The library services the Shoalhaven local government area along with David Berry (rehabilitation and palliative care services) and Milton-Ulladulla Hospitals. These are linked by the Shoalhaven Rehabilitation, Aged and Extended Care service network and Community Health. The library was established in 1995 and provides a full library service to all these facilities.

The collection supports the hospital in its district hospital role, in training medical students in their rural terms and other university students on placement, and provides library services for all Shoalhaven area staff.

The library has a collection of 30 current journal titles and 2000 monographs, and has access to a wide range of electronic resources available to area staff. Library resources and the Library Catalogue may be accessed through the Library Services homepage.

Donations and bequests

Any donations or bequests, no matter how small, are most gratefully received. Donations assist us to improve patient services.

Donations should never be given directly to our staff, and staff will never ask you for donations.

Donations made to the hospital are tax deductible and should be sent to:

The Fundraising Officer
Shoalhaven District Memorial Hospital
PO Box 246
NOWRA NSW 2541

Fundraising, donations and bequests

Any donations or bequests, no matter how small, are most gratefully received. Donations assist us to improve patient services.

Cash donations should never be given directly to our ward staff, and staff will never ask you for donations. If you wish to make a cash donation please see the Cashier at any of our hospital sites. Should it be outside of Cashier hours, please ask to speak to the nurse manager or unit supervisor.

For further information about fundraising for our services or making a donation please see our Fundraising and Donations and Bequests page.

Your Rights and Responsibilities

As a patient, client, consumer, carer, family member or visitor to Shoalhaven District Memorial Hospital, you have a number of rights and responsibilities. Information about these rights and responsibilities is available here.

For further information please phone 02 4421 3111.