Hospital Visiting Hours during COVID-19

The Illawarra Shoalhaven Local Health District has now reinstated visiting to general wards at its hospitals, following the decision by NSW Health to ease visitor restrictions in line with the NSW roadmap.

The community is also being advised that while an easing of visitor restrictions has commenced, there are a still a number of COVID-19 measures in place to ensure patient safety.

The visiting times and rules for each area are below: 

General Wards

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Wollongong Hospital
10:30am-12:30pm only - 7 days
1 fully vaccinated visitor per patient, per day.
Mask to be worn at all times. See full guidelines below.


Bulli Hospital
Coledale Hospital
David Berry Hospital
Port Kembla Hospital
Milton Ulladulla Hospital
Shellharbour Hospital
Shoalhaven Hospital

11am-1pm and 5pm-7pm - 7 days
Maximum of 2 fully vaccinated visitors per patient, per day.
Mask to be worn at all times. See full guidelines below.


Note: Wollongong Hospital's hours differ because of the high volume of COVID positive patients who require transfer through the facility at various times of the day.

Emergency Department

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  • No general visitors
  • One support person may be allowed, if absolutely necessary
  • Children under the age of 12 years old are not permitted to accompany a patient in the Emergency Department
  • Masks must be worn at all times and support person must meet visitor guidelines listed below.

Maternity and Birthing

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  • One person may support the mother during labour and birth. 
  • Post-natal, the same partner may visit for unrestricted periods between 8am-8pm.
  • No siblings of any age to visit during this time.
  • Masks must be worn at all times and support person must meet visitor guidelines listed below.

Paediatric and Neonatal Units

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  • Both parents/carers may stay with child, with no restrictions on length of visit.
  • Masks must be worn at all times and parents/carers must meet visitor guidelines listed below.


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  • Visitors are only limited to the extent necessary to minimise risk.
  • Masks must be worn at all times and visitors must meet the guidelines listed below.

COVID-19 patients

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No visiting.

Visiting guidelines

Visitors must

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The following criteria applies for visitors to a NSW Health facility:

  • Must be at least 12 years of age
  • Must have had two doses of a TGA approved COVID-19 vaccine
  • Has evidence of vaccination status, which will be checked upon entry
  • Must wear a surgical mask correctly on entry at the facility and for the duration of the visit.

Do not visit if

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Do not visit patients in hospital if you have visited a location associated with confirmed COVID-19 cases that has been classified by NSW Health for action. Visit the NSW Health website for the Latest COVID-19 case locations and alerts in NSW.

Do not visit patients in hospital if you are unwell or have been tested for COVID and are awaiting results.


  • Visitor screening at the entrance of hospitals will continue:
    • Temperature check
    • Symptom check - you will be asked whether you have any of these symptoms: fever, cough, shortness of breath, chills, body aches, sore or scratchy throat, headache, runny nose, muscle pain, vomiting, nausea, diarrhoea, or loss of smell or taste.
    • COVID-19 exposure assessment - including whether you have visited any of the locations associated with confirmed COVID-19 cases
    • All visitors to ISLHD facilities must provide their contact details as part of the screening process. Visitors will also be asked to record the name of the patient they are visiting and the location within the hospital, if known. A QR code is available for contactless, self-registration using a smart phone. Pen and paper check in sheets are available for visitors who don’t have a smartphone. See more info here.
    • Masks (or face coverings) must be worn at all times. 
      • Visitors may wear their own mask if they choose.
      • If a visitor does not have their own mask, they will be provided one. However, mask supply will be prioritised for staff and patients.
      • Visiting may be refused based on mask availability if visitors cannot supply their own masks.