Shoalhaven Community Mental Health Rehabilitation Service


What the service is

This service is a community based mental health rehabilitation service providing therapeutic and educational interventions, to build psychological and practical skills and improve quality of living. The Rehabilitation Service is guided by the principles of recovery. The rehabilitation team consists of various allied health staff, peer support workers, and a health education officer.

What we do

The service works broadly to reduce the impact of a mental health condition on a person’s life.  Interventions are time limited and centred on the needs and goals identified by the person. As such, the focus of intervention is holistic, looking at all life domains. This may include addressing needs in the areas of study and employment, physical health, social and family connection, and psychological health; depending on what the individual identifies. The service provides individualised mental health education which aims to help individuals gain knowledge and self-awareness and build skills in self-management of mental health.

Rehabilitation clinicians are trained in the strengths-based model of practice. The care-planning process and all subsequent interventions are conducted in collaboration with the individual and are driven by the priorities they identify.

Staff have an understanding of and commitment to the principal of Trauma Informed Care, and work with an awareness that many people using the service have a lived experience of trauma.

What to expect

New consumers of the Rehabilitation Service can expect to be contacted by a Rehabilitation Clinician within 2 weeks of referral.

Consumers can expect:

  • Individual clinical support to identify strengths, needs and goals; to develop skills and to access other relevant services or supports.
  • Access to a range of therapeutic group programs to compliment individual learning.
  • Access to a Health Education Officer for physical health screening, referral and advice.
  • Access to Peer Support Workers.

Who should access this service

The Shoalhaven Community Mental Health Rehabilitation Service is for people aged 16 to 64, who have a diagnosis of a serious mental health condition and are not currently in an acute phase of illness. As involvement in rehabilitation is voluntary, the person needs to be motivated to attend, and to make positive change in their life.

How to access this service

Referrals to the Mental Health Service are by calling:

Mental Health Line 1800011511

Mental Health Line is a 24-hour telephone access service.

If it is an emergency call: 000

Contact Information

Shoalhaven Community Mental Health Rehabilitation Service
54 Junction Street
Nowra NSW 2541
Shoalhaven Community Mental Health Rehabilitation Service
PO Box 55
Nowra NSW 2541
1800 011 511
02 4252 9760

Mondays to Fridays (except public holidays):  8:30am to 5:00pm

How to get there

You can drive or use public transport. The nearest train station is Bomaderry Railway Station, and Shoal Bus services the area. Buses from outlying towns stop at Stewart Place, a 5 minute walk from the Rehabilitation Service. The building is at 54 Junction Street, between Berry and Osborne Streets, Nowra; and has a plaque identifying it as ‘The Junction’. While clinical groups are generally provided on site, arrangements can be made for individual appointments to be held in other locations for convenience or comfort.


No public or client parking is available on site. Parking in the immediate area is time-limited street parking. There are nearby parking lots – both time-limited and all day parking. All day parking is available on Osbourne Street and on Junction Street past the Osborne Street intersection.

Advice for disabled to get to the service

Phone the Shoalhaven Community Mental Health Rehabilitation Service for advice: 02 4421 8002.